Latest In: Features
Malls’ New Success Strategy: Attracting Gen Zers Hungry for Social Contact
Malls are coming off the holiday season on a high — despite years of stories about the demise…
Features December 26
What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers
[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its…
Features December 25
World Emblem Blunts Tariff Impacts with Manufacturing Shift to Dominican Republic
President Trump’s tariffs, and the uncertainty surrounding them, have caused many businesses to call a halt to major…
Features December 24
Listen Now: AI Reality Check — Klaviyo CEO on What’s Hype, What Matters & What Comes Next
What a note to end the year on — our last episode of the Retail Remix podcast in…
Features December 17
How Daily, Store-Specific Data Gives Zuru Sharper Holiday Marketing Insights
Zuru, a toy manufacturer with the majority of its manufacturing in China, has faced the same tariff-related challenges…
Features December 17
Small Business, Big Ideas: Eat Happy Kitchen’s Recipe for Breaking into a Crowded Market
This story is part of Retail TouchPoints’ ongoing “Small Business, Big Ideas” series, focusing on smaller retail brands…
Features December 16
How AI Helped Crafting Brand Cricut Cut Customer Service Wait Times Nearly 90%
Cricut, which makes smart cutting machines for crafters seeking to personalize their designs, faced customer service problems familiar…
Features December 11
Listen Now: Independent Retail in a Time of Change
Is being a small business actually a good thing in today’s chaotic retail environment? Jen Burke, Chief Revenue…
Features December 10Top Stories
