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Johnny Cupcakes Founder: ‘My $10,000 Mistakes Often Lead to $100,000 Ideas’

I don’t usually write stories in the first person, but I was inspired by Johnny Earle, Founder of…

Features June 16
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RICE23: Netflix Insights Exec — ‘The Heart of Innovation is Understanding Humans’

Netflix has always been data-obsessed, long before that was seen as a must-have for any organization. And that…

Features June 16
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RICE23: Coach Exec on Bringing Substance (and Marketing Savvy) to the Metaverse

A retailer’s marketing campaign is only as good as the creativity behind it, no matter how advanced the…

Features June 15
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Bringing Experiential Retail into the Open Air with Events and Technology

As the pandemic fades and the thermometer climbs, more and more people want to get out and find…

Features June 14
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CIO Q&A: Lessons and Priorities from Aldo Group’s Companywide Digital Transformation

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change…

Features June 13
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Why Enhancing ESG and Appealing to Gen Z ‘Starts With Vulnerability’

It’s no secret that Gen Z prefers brands with reputations that align with their own beliefs, or that…

Features June 12
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Visual Merchandising and Tech Converge for Experience Activation at #RICE23

Retail TouchPoints’ 2023 Store Design & Experience Survey found that store design teams are laser-focused on implementing more…

Features June 9
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Ad Exec: What Really Went Wrong at Bed Bath & Beyond

When a retailer fails, it’s often tempting to blame the most recent set of executives and the actions…

Features June 9
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Brand executives are venturing to Chicago for the D2 Summit: Retail Edition to share how their organizations are embracing Web3 to improve CX.

How Coach, Mattel, PUMA and More Are Tackling 5 Critical Web3 Questions

After more than a year of hype (followed by hype fatigue), experts and practitioners are split on whether…

Features June 8
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