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Latest In: Features

#RICE24 customer experience Featured omnichannel strategy retail events retail innovation Retail Innovation Conference & Expo
Taking place June 4-6, 2024, in Chicago, the Retail Innovation Conference & Expo is the must-attend event for retail execs to dig into cutting-edge topics and trends.

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is on site in Chicago…

Features June 5
AI arms race AI models AI training artificial intelligence chatgpt copyright laws Featured gen AI generative AI Google Meta OpenAI Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024) text-to-image AI tiktok
Man with questions

5 Questions to Ask Before Using Big Tech’s Gen AI Advertising Tools

Much has been made about the “AI arms race” between countries (primarily the U.S. and China), but in…

Features June 4
ar augmented reality brand collaborations brand partnerships computer vision Featured hershey NCAA Reese's Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024)
Reese's omnichannel approach, driven by its sales, marketing, and human insights teams, made its partnership with the NCAA a true slam dunk.

How Reese’s Made its NCAA Partnership an Omnichannel Slam Dunk

Tasty snacks are non-negotiable for any successful sports-themed gathering. Six-foot subs, chips and chicken wings are staples; in…

Features June 3
baby products baby registry babylist babylist cribs babylist showroom brand integration brand sponsors design:retail design:retail Featured experiential retail Featured flagship store Gallery Gap pop-up stores Retail ThinkTank (2023) Retail ThinkTank: Business Agility & Innovation (2023) The Push tiktok virtual stores wayfair
Rendering of LA Babylist Showroom

How Babylist Plans to Succeed Where Other Baby Retailers have Failed

[Dive even deeper into Babylist’s content- and community-driven business strategy in this episode of the Retail Remix podcast…

Features May 31
design:retail Featured Featured in-store experience oculus pet care Retail ThinkTank (2024) Retail ThinkTank: Featured in Store Design & Experience (2024) Retail ThinkTank: Store Design & Experience (2024) store design Yuppy Puppy
Millennials and Gen Zers are not afraid to spend on their "fur babies," so Yuppy Puppy developed a physical space brimming with luxe touches to resonate.

How Yuppy Puppy is Creating a Luxe Space Pet Parents Love

Features May 29
3D assets ad creative ai AI Overviews Featured gen AI generative AI Google Google I/O developers conference Google Marketing Live 2024 Google search instagram Meta predictive ai tiktok video virtual try-on Visual Search
New image animation tool in Google Product Studio.

Gen AI: Google’s Not-so-Secret Weapon in the Battle for Search Engine Dominance

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at…

Features May 28
community-driven commerce customer experience Customer loyalty demand planning ecommerce Featured gamification KIKI World Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024)
KIKI World is a community-driven commerce platform that allows consumers to vote on which beauty products are manufactured.

How One Beauty Brand is Making Community-Powered Commerce a Reality

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and…

Features May 24
ar augmented reality Benefit Cosmetics Coach customer journey emerging tech Featured IKEA shopping experience Tabby
Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars.

3 Brands Making AR the Star of the Customer Experience

Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture…

Features May 23
ai Arete brand heritage Customer loyalty Featured global citizenship Helena Magdalena sustainability
Today's consumers want to show their global citizenship and they're increasingly using their wallet to make an impact. Here's how brands are responding.

Consumers Use Commerce to Show They’re Global Citizens; Here’s How Brands are Responding

“Global citizenship” refers to the social, political and economic actions of “globally minded individuals and communities,” according to…

Features May 21
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