Nearly 50% Of Consumers Believe They Are More Informed Than Store Associates
Shoppers found their personal mobile devices to be more efficient than store associates in helping them make buying…
Features January 2
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Bob’s Stores Makes Shopper Data Security A Top Priority
Keeping customer information safe is imperative to establishing customer trust and loyalty. Every day, retailers are tasked to…
Features December 28BI Gains Traction In WFM Solutions For Improving Customer Service
Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many…
Features December 20ZooStores.com Boosts Sales 73% On Black Friday And Cyber Monday
Retailers experienced a record high in e-Commerce sales from Thanksgiving Day to Cyber Monday 2012, with total online…
Features December 19Brands Boost Email Marketing By 10% During Black Friday And Cyber Monday
Brand marketers increased their use of email to capture online sales over the promotional period surrounding Thanksgiving, Black…
Features December 1814 Retail Executives Share Technology Predictions For 2013
This year we decided to ask some key executives from leading solution provider companies to share their insights…
Features December 18Shoplifting/Fraud To Cost Retailers $8.9 Billion During Christmas Season
Shoplifting and fraud affects U.S. retailers and consumers at the wallet. In fact, during the 2012 Christmas shopping…
Features December 14Top Articles Of 2012: Customer Engagement Piques Readers’ Interest
Retailers continue to commit substantial investments in new engagement strategies that help them connect with consumers. In July…
Features December 11Effectively Combating Showrooming With Rebates
It is a practice that American retailers of all types have come to disdain. Shoppers walk into a…
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