Latest In: Features

A Tale of Two Merchants: The Fourth Annual Survey of Level 4 Merchant PCI Compliance Trends customer data e-commerce PCI compliance retail Retail TouchPoints Verizon Visa

Most Small Merchants Do Not Fear Security Breach

Only 50% of small merchants have validated their PCI compliance, according to a recent survey of 600 Level…

Features November 12
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New Report Reveals 79% Of ‘Check-Ins’ Take Place On Foursquare

Localization is becoming a hot topic among retailers striving to better connect with mobilized consumers. By harnessing the…

Features November 9
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2012 Holiday Season Delivers Overall Positive Outlook For Retailers

While the economy is still a player in the game of holiday shopping this year, the overall outlook…

Features November 8
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Beyond The Rack Improves Site Loading By 20% With Akamai

Many retailers are ensuring success this holiday season by improving web site stability and overall load times. However,…

Features November 7
2012 Brand Keys Customer Loyalty Engagement Index Amazon.com Brand Keys brand loyalty branding Customer Loyalty Leaders 2012 e-commerce mobile retail Retail TouchPoints Robert Passioff smartphones tablet Zappos

Retailers Lose Ground In 2012 Brand Keys Loyalty Ranking

Retailers today are utilizing innovative tools and technologies to better connect with omnichannel shoppers. However, some brands at…

Features November 5
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Retailers Pitch In To Help Hurricane Sandy Victims

Hurricane Sandy wrought devastation upon families and businesses along the East Coast. While many stores were forced to…

Features November 5
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1-800-Flowers Improves Employee Productivity With Work.com

Cutting-edge organizations are recognizing the benefits of utilizing social networking sites and more interactive communication methods to improve…

Features November 2
Alison Paul Amazon best buy BIGinsight Brooke Christian customer service Cyber Monday Deloitte e-commerce GoECar holiday shopping season microsoft Mike Wehrs mobile online shopping Online video Pam Goodfellow peer reviews personalization pos retail Retail TouchPoints ScanLife social media social media engagement SundaySky Target Toys R Us

Last-Minute Changes Could Impact 2012 Holiday Retail Success

While most retailers should have their holiday strategies in place and ready to kick off at a moment’s…

Features October 31
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Incorporating Better Customer Service Into Social Communciation

As more consumers shift their brand engagement to social media sites such as Facebook and Twitter, the concepts…

Features October 31
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