OfficeMax Establishes New Retailer Partner Program
Office supply vendor and retailer OfficeMax is dipping into the channel world through a new “store-within-a-store” concept in which the…
Features February 4
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Retailers Need To Humble Big Data
For retailers, the “Big Data” world can be an intimidating place. Gartner Research has indicated that information volume…
Features January 31Getting It Right: Customer Service Is Key To Ensuring Loyalty
Customer service continues to be an area of strong focus for retailers. In fact, most (86%) said they…
Features January 28Personalization Is Not A Key Motivator For Shoppers, Oracle Survey Reveals
While consumers may say they want a more personalized shopping interaction, they rank personalization behind service and experience,…
Features January 24NRF BIG Show Recap: Editors’ Perspectives, Session Recaps
Following is an overview of the NRF BIG Show 2013, featuring editorial perspectives from Debbie Hauss, Editor-in-Chief of…
Features January 22Help Yourself: Digital Malls Represent A $7 Billion Opportunity
Many mall developers, retailers, consumer product manufacturers and even vending operators are facing demographic, economic and technological challenges,…
Features January 22Bad Experiences Equal Lost Customers
A recent survey of 5,000 consumers confirms that customers may abandon a company following a bad experience, but…
Features January 15Report Finds Holiday Shoppers Prefer The In-Store Experience
Most U.S. consumers prefer to shop for holiday purchases in a physical store, according to a recent survey…
Features January 11Ubiquity: The True Impact Of Mobile
Consumer demand for mobile devices continues to expand, with smartphone sales nearing 1.5 million units in 2016, according…
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