Julep CEO: “Treat Customers Like Your Employees”
As customer preferences continue to shift, retailers must keep a constant pulse on shopper feedback, and leverage those…
Features January 15
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Darby Smart Sparks DIY Revolution, Sees Significant Growth
Since its inception in 2010, Pinterest has acquired more than 70 million users who pin inspirational content and…
Features January 14
Matouk Taps Customization To Boost Online Engagement
Best-in-class retailers are embracing customization to help boost online engagement and overall time spent on their e-Commerce sites.…
Features January 12
Fabricland Boost In-Store Event Sales By 150% With Automated Voice Messaging
While promoting company marketing campaigns and events, retailers must ensure that the message is accurate, timely and fits…
Features January 9
Retail Innovation Conference Hits New York In June
Retail TouchPoints, the industry’s go-to source for customer-facing retail strategies and trends, is hosting the Retail Innovation Conference, June…
Features January 9
How Zappos Kept Shoppers Engaged During The Holiday Season
Zappos invests significant time and money in developing new tools and tactics that will surprise and delight customers.…
Features January 8
Is This The End For C. Wonder?
Fashion retailer C. Wonder made a significant splash in the retail world when the brand debuted in 2011.…
Features January 6
Backcountry.com Taps Live Chat To Build One-To-One Relationships With Customers
As consumers become more savvy and comfortable browsing and buying online, they’re relying less on call centers and…
Features January 2
Hancock Fabrics Streamlines IT Operations With EarthLink
IT extends across numerous areas of the business, making it difficult for retailers to streamline their efforts under…
Features January 2Top Stories
