Retailers Still Lag In Social Media Customer Service
Although billions of consumers worldwide use social media, retailers still lag in their social customer service initiatives, according…
Features July 20Although billions of consumers worldwide use social media, retailers still lag in their social customer service initiatives, according…
Features July 20The marketing mayhem surrounding Prime Day has settled, and now industry players are wondering whether it was a…
Features July 16Barnstormer Winery is a multi-faceted business. The boutique winery, which is located in a historic barn on Seneca…
Features July 16It has been an interesting few months for Aptos, the company formerly known as Epicor Retail. Since the…
Features July 13The Internet of Things (IoT) is encouraging retailers across categories to reimagine their customer engagement tactics, associate tools…
Features July 10Over the past year, American Apparel has faced a slew of brand and financial struggles. Now, the clothing…
Features July 8Up to two thirds (66%) of retailers say omnichannel consumers are 11% to 100% more profitable than single-channel…
Features July 8Retailers that sell electronics can boost customer loyalty and satisfaction by offering additional services, such as item installation,…
Features July 2ModCloth is an online retailer specializing in fashion from a variety of independent designers. Since its launch in…
Features July 1