The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio
One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…
Features May 20
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Southern Glazer’s Brings AI-Fueled Ecommerce Capabilities to the Fragmented Alcohol Market
Southern Glazer’s Wine & Spirits is one of the biggest names in the U.S. alcohol beverage industry, but…
Features May 15
Keen COO Talks Tariff Pricing, Zero China Exposure, and More
First published by our sister publication Shop Eat Surf Outdoor Outdoor footwear company Keen appears to be in an enviable…
Features May 14
Inside Ebay’s Push to Become a ‘Fashion Destination’
There was a time when Ebay was effectively the only game in town for online resale, but the…
Features May 13
Why One SaaS Vendor Decided to Share the Burden of Tariffs with its Retail Clients
If there’s anything we know for sure about the impact of President Trump’s tariffs thus far, it’s that…
Features May 12
How Demand Forecasting Helps Baked by Melissa Deliver Joy on Mother’s Day
Baked By Melissa has several peak sales periods during the year, including Pride Month in June, Halloween, Valentine’s…
Features May 8
Uncertainty is the Only Certainty: What Businesses Can (and Should) do During the Tariff Pause
When President Trump first announced his “reciprocal tariffs,” the National Retail Federation specifically called out the outsized burden…
Features May 5
Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers ‘Use AI to Buy’
Payment providers are banking on the fact that millions of people will soon rely on AI to find…
Features May 2
Sustainability is the Lifeblood of British Heart Foundation’s New ‘Store of the Future’
A brand new “Store of the Future” concept store, a thrift shop operated by the British Heart Foundation…
Features May 1Top Stories
