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Personalized Product Recommendations Fuel Conversions For Pura Vida

Jewelry retailer Pura Vida has a compelling story to tell. The company began with two Americans, Griffin Thall…

Features October 20
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Workforce Management Solution Helps McLendon Hardware Cut Costs 33%

As retailers continue to focus on the customer experience, it’s easy to forget that a strong CX starts…

Features October 20
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Nordstrom Focuses On Mobile App, New Leadership Team To Engage Shoppers

In this exclusive interview with Shea Jensen, Vice President of Customer Experience at Nordstrom, Retail TouchPoints delves into…

Features October 18
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Despite Uncertainty, The Presidential Election Is Unlikely To Rattle Retailers

The upcoming 2016 presidential election certainly has captured the attention of most U.S. consumers for both its political…

Features October 18
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BCBG Boosts Online Conversions 6% With Data-Rich Personalization

BCBG Max Azria is an old hand at personalization in the physical world, where it has been crafting…

Features October 12
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Why Is Zara Sprinting Away From The Competition?

Inditex, the Spanish multinational apparel company best known for its Zara fast fashion brand, has caught the eye…

Features October 12
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Luxury E-Tailer Boosts AOV 200% With Monthly Payment Option

Retailers are constantly faced with the challenge of providing an exceptional shopping experience. For some retailers, particularly those…

Features October 10
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PwC: Digital And Mobile Holiday Spending Will Jump 25%

If retailers are seeking a reason to be optimistic headed into the holiday season, they may have just…

Features October 7
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Lululemon Strives To Be ‘Data-Informed’ Not ‘Data-Driven’

In an effort to “amplify the authentic relationship” between the lululemon brand and its customers, the fitness apparel…

Features October 5
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