RSP Series: How Retail Leaders Improve Customer Acquisition And Retention
Any retailer’s long-term health requires finding the right balance between acquiring and retaining customers — particularly the loyal…
Features September 24
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Yesway Drives 44% Redemption Rate Among Rewards Members Who Visit C-Stores
The 150-store convenience retailer Yesway has ambitious plans to acquire, improve and rebrand as many as 500 additional…
Features September 21
Exclusive CEO Insights: 3 Reasons Brands Need An Online Marketplace Strategy
Today’s fiercely competitive online marketplaces have changed marketing. With the advent of behemoth online marketplaces like Amazon, gone…
Features September 19
Shop.org Recap: Personalization Will Drive $800 Billion Revenue Shift
Photo credit: NRF Personalization has been at the forefront of many retail conversations over the past year, and…
Features September 18
The Evolving Luxury Industry Embraces Social Media And Personalization
Social media, which was once shunned by luxury retailers for fear of cheapening their exclusive image, is now…
Features September 13
Exclusive Q&A: Which Retail Jobs Are Safe From A Robot Takeover?
Retail, hospitality and other service-oriented industries have been seen as relatively immune to the job-killing effects of robotics,…
Features September 5
Exclusive CEO Q&A: How Sustainability Drives Customer Loyalty Among Coyuchi Subscribers
The Coyuchi For Life tagline couldn’t be simpler: New Linens. No Landfill. The idea is simple too —…
Features August 29
Can Conversational Commerce Fulfill Its Potential In Retail?
The remarkable growth of voice-assisted devices over the past year has expanded what “conversational commerce” truly means for…
Features August 23
Exclusive Q&A: How Black Lapel Scales Custom Tailoring For An Online Audience
While many e-Commerce apparel retailers struggle with high return rates, Black Lapel has managed to keep its rate…
Features August 22Top Stories
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