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Loyalty And Retention Secrets: Look For Customer Actions That Spell ‘Love’

It’s becoming ever clearer that customer loyalty involves far more than a dry, rational, dollars-and-cents relationship between a…

Features August 9
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Exclusive Q&A With Shopify Plus VP: Why DTC Isn’t Slowing Down Any Time Soon

Shopify has been one of the biggest growth stories within e-Commerce in recent years, with the company’s stock…

Features August 7
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Exclusive Q&A: ‘The Product We’re Offering Is The Person Delivering The Service’

Lots of retailers pay lip service to the idea of their employees as valuable assets and brand ambassadors,…

Features August 1
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Emerald Expo Exec Reviews Successes, Feedback Following RetailX Event

The 2019 RetailX in Chicago (June 25-28) brought together three major industry events under one roof. By co-locating GlobalShop,…

Features July 19
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Serena & Lily Boosts Revenue With Behavior-Based Email Targeting

Like many retailers, Serena & Lily wanted to know more about its customers: how they were acquired, what they…

Features July 18
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Lead Innovation Summit Report: If Shopper Habits Are Fluid, Flexibility Is A Retail Must

Rapid, dramatic changes in shopping habits have pushed retailers to transform their businesses in a variety of ways.…

Features July 12
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As Back-To-School And Prime Day Converge, Can Retailers Create A Second ‘Holiday’ Season?

Back-to-school shopping had historically dominated the retail conversation for the entire summer, and sometimes well into the fall.…

Features July 9
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Exclusive Q&A: Not Your Father’s Vending Machine

Technology has supported the creation of cashierless stores in the form of Amazon Go and its competitors, but…

Features July 3
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RTP Live! Keynote: Unlocking Stores’ Value As Powerful Media Channels

The rise of Amazon, Alibaba and mobile commerce have prompted many in the retail industry to pose the…

Features July 2
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