NRF 2020: As AI Use Cases Expand, Retailers Must Hire More Women To Combat Unconscious Biases
Concerns about artificial intelligence in retail have focused primarily on separating the hype from the reality, and finding…
Features January 17
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Seen, Heard And Tweeted At NRF 2020: Quick Quotes From The Big Show
The new complexities of customer engagement, a focus on fulfillment and a big push toward sustainability and social…
Features January 16
NRF 2020: Macy’s, Rent The Runway, Cartier Lay Out The Benefits Of Diverse Leadership
“Our colleagues reflect our customers, and the customer today is expecting different things from our organizations." - Macy’s…
Features January 14
Starbucks CEO: Retail Tech Advances Should Support, Not Replace, The Human Connection
Kevin Johnson stresses the importance of human connection as a chief value proposition for Starbucks at NRF2020.
Features January 14
NRF 2020: Executives From Fast-Growing DTCs Reveal 4 Keys To Successful Disruption
Direct-to-consumer (DTC) disruptors such as Casper, Warby Parker and Glossier have disrupted the retail industry by bringing relatively…
Features January 14
SHOWFIELDS And AREA15: Experiential Retail Creates Stronger Customer Connections
The future of brick-and-mortar retailing may look troubled, but physical stores still account for the majority of transactions.…
Features January 13
NRF 2020: Walmart Exec, MIT Professor Say Retail Jobs Can Be ‘Good Jobs,’ But Much Work Remains
Closing an NRF 2020 keynote discussion with Walmart U.S. CEO John Furner, Zeynep Ton, Professor at the MIT…
Features January 13
NRF 2020: Microsoft CEO Cites Walgreens, Canada Goose And Walmart As Retail Tech Leaders
“You cannot be cool by association with a tech brand. You have to be cool on your own.”…
Features January 12
NRF 2020 Preview: Must-See Sessions Feature Execs From Starbucks, Nordstrom, Best Buy And Goop
It’s no exaggeration when the National Retail Federation calls it The Big Show: an estimated 38,000 attendees, including…
Features January 10Top Stories
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