Amika Chatbot Upgrades Hair Care Retailer’s Upselling Capabilities
Direct shopper interactions are a powerful sales driver, even online: fielding questions directly and offering specific product suggestions…
Features July 24
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Have COVID-19 And Black Lives Matter Accelerated Values-Based Buying?
Values-based buying — consumers consciously selecting products and companies that support environmental sustainability, social justice movements and a…
Features July 23
How Curaleaf Navigated The Challenge Of Being An Essential Cannabis Retailer In 18 States
Many essential retailers received a crash course in contactless services during COVID-19, but dispensaries faced a particular challenge:…
Features July 22
Lovesac Curates Internal Communications To Keep Employees Focused During Pandemic
When the staff in Lovesac‘s Stamford, Conn. headquarters and 91 retail showrooms began to work from home under…
Features July 20
More Private Label, Smaller Store Footprints: How COVID-19 Is Accelerating Existing Retail Trends
COVID-19 is reshaping the retail landscape, but many of the major changes taking place represent an acceleration of…
Features July 17
Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back
Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a…
Features July 16
How Potomac River Running Replaced Voicemail ‘Dead End’ With Texts
“Voicemail is not a good answer for retail,” said Ray Pugsley, owner of Potomac River Running in an…
Features July 15
Using Marketing To Reaffirm Purpose And Value
In April and May, the Siegel+Gale team interviewed a panel of CMOs to assess how their priorities and…
Features July 14
Exclusive CEO Q&A: How LUXIE Is Pivoting To Win Older Shoppers
As the LUXIE brand has grown to become a global DTC cosmetic tools brand sold in 160 countries,…
Features July 14Top Stories
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