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In-Store Convenience Sales Rose 1.5% in 2020

In 2020, U.S. convenience stores found brick-and-mortar success despite a tumultuous year: in-store sales rose 1.5%, to $255.6…

Features May 10
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KPMG Reports State of Consumer Sentiment: A Positive — yet Cautious — Outlook

As the U.S. slowly emerges from the pandemic’s harshest effects, retailers are looking for early insight into post-COVID-19…

Features May 10
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Madison Reed Rolls Out Digital Swatch Panel Experience to Engage Shoppers and Gather Insights

Hair color company Madison Reed is making its Color Bar stores more engaging for customers with the deployment…

Features May 7
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How Adore Me is Driving Awareness Around Social Algorithm Bias

2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on…

Features May 6
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Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some…

Features May 5
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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the…

Features May 4
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Why It’s Time for Retailers to Measure Brand Intimacy

Mario Natarelli has been in the branding business for 20-plus years. Now, as Managing Partner at MBLM, he’s…

Features May 3
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From Post-COVID to 2030: How Retailers Can Keep up with College Students’ Changing Needs

College students will likely return to campuses in the fall, and retailers should already be preparing to greet…

Features May 3
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Adobe: As U.S. Ecommerce Booms, Global Online Spend Projected to Reach $4.2 Trillion in 2021

What a difference a year can make. In March 2020, the retail (and general economic) situation looked dire,…

Features April 30
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