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Holiday 2021 inflation supply chain

Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

The most wonderful time of the year has arrived, and yet with COVID-19 once again dictating the terms,…

Features November 4
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Top 10 Contactless Trends to Watch in 2022

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications…

Features November 3
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Has Robotics Finally Arrived? Benefits Emerge in the Store, Microfulfillment Center and Last Mile

Robots are already an established part of large-scale warehouses run by behemoths like Amazon. They move swiftly and…

Features November 2
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The Facebook Rebrand and What it Means for “Metaverse Commerce”

Mark Zuckerberg followed up his broad-reaching announcement about the future of the company formerly called Facebook with a…

Features October 29
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Brand Building in the Age of Values-Driven Retail: 5 Secrets from DTC Leaders 

Myriad studies have pointed to the rise of “conscious consumers” or “values-driven consumers.” But as the market of sustainable, ethical…

Features October 29
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Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and…

Features October 27
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Old Navy Merchandising Exec: BODEQUALITY Has ‘Changed the Way We Work…Top to Bottom’

In 2018, Edelman research saw the rise of “belief-driven buyers” — people who said they would buy or…

Features October 26
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Study: More Than Half of Shoppers Across All Generations Prefer Email Communications

Customer communication is undoubtedly important. When consumers receive communications from a company, 96% feel loyal to the brand…

Features October 25
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Amazon Wants to Help U.S. SMBs Sell Abroad — on Amazon, of Course

This year Amazon overtook Walmart to become the biggest retailer in the U.S. — but the fact is,…

Features October 22
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