Latest In: Features

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Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going…

Features March 21
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Sustainable Apparel Retail

Next Steps in Sustainable Apparel Retail: Consumer Communication and Carbon Offsets

A growing number of consumers are concerned about how their purchasing decisions impact the planet, but even the…

Features March 18
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From Delivering Data-Driven Experiences to Fighting Online Fraud: 5 Can’t-Miss #CCS22 Sessions

It’s no secret that the modern shopper’s expectations are higher than ever before, and that means retailers are…

Features March 16
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Short-Form Video and UGC are Reshaping the Realm of Influencer Marketing

If you spend any time at all on social media it’s hard to escape influencers, and there’s a…

Features March 15
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Representation, ‘Nanocommunities’ and Convenience: How Retailers Can Build Real Relationships on Social Media

Just how much did the COVID-19 pandemic change people’s worldview? The short answer is a lot: 37% of…

Features March 14
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The Social Commerce Lowdown: the Latest from Pinterest, Meta, Twitter and YouTube (and Why it Matters)

The ever-evolving roster of social commerce capabilities on the world’s top platforms can be dizzying, with vast disparities…

Features March 11
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Why the Ukraine Crisis Will Impact the Supply Chain for Everyone — Not Just Those Directly Exposed

Some retailers have more direct exposure to Russia’s war with Ukraine than others, but every company will feel…

Features March 10
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As Malls Reinvent Themselves, Department Stores Will Need to Rethink and Redesign

It’s no secret that malls are struggling for relevancy. Once the “it” hangout spot for elderly mall walkers…

Features March 9
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Babylist Blends URL and IRL Engagement with Virtual Showroom

Whether they’re shopping for clothes, toys, books, furniture or electronics, consumers shopping for baby items can easily be…

Features March 8
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