Advertisement

Macy’s And Bloomingdale’s Expand Same-Day Delivery

Macy’s and Bloomingdale’s are expanding their same-day delivery service to nine additional markets following a successful pilot in 2014.

Leveraging Deliv, Macy’s and Bloomingdale’s are offering same-day delivery in 17 cities for products they purchase online and through the brands’ mobile-optimized web sites. For the service, consumers pay an additional $5 on top of standard ground shipping fees.

Starting in August 2015, same-day delivery will be implemented in the following markets: Atlanta; Boston; Dallas; Honolulu; Las Vegas; Miami/Ft. Lauderdale; New York City/Western Long Island; Orange County, Calif.; and Philadelphia.

Advertisement

Although Macy’s and Bloomingdale’s customers in the NYC outer boroughs and suburban Long Island will have access to Deliv’s services beginning this month, customers in Manhattan will receive the service as of October 2015.

The retailers initially piloted same-day deliver in eight markets last fall, including: Chicago; Houston; Los Angeles; Northern New Jersey; San Francisco; the San Francisco Bay Area; Seattle; and Washington, D.C.

During the trial process, “we learned that our customers appreciate the additional option of having their purchase brought to their home or office in a matter of hours,” said R.B. Harrison, Chief Omnichannel Officer at Macy’s, Inc. “It is an important part of our value proposition as an omnichannel retailer serving customers who shop our stores and websites whenever, wherever and however they prefer.”

In Chicago, Los Angeles, San Francisco and the Bay Area, Deliv also offers same-day pickup to consumers returning items they order through Macys.com and Bloomingdales.com. Consumers authorize the return online and schedule a pickup time at a designated location.  

Featured Event

Get free access to tactical tips, invaluable insights, and deep-dive conversations that will help you hone your strategies for Q4 and beyond. That way, you can be sure to be on shoppers’ nice lists this holiday season…and all year long.

Advertisement

Advertisement

Access The Media Kit

Interests:

Access Our Editorial Calendar




If you are downloading this on behalf of a client, please provide the company name and website information below: