Latest In: Executive Viewpoints

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Are You Training Customers To Look At Price Alone?

By Alicia Fiorletta, Senior Editor Okay retailers, it’s time to put your shopper hats on! While you’re researching…

Executive Viewpoints April 10
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How Lumber Liquidators Could Have Saved $800 Million

By Matt Smith, icix Watching Lumber Liquidators founder Tom Sullivan’s world fall apart on 60 Minutes earlier this…

Executive Viewpoints April 10
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Stylitics Enters E-Commerce Market With ClosetSpace Outfit Shop

By Alicia Fiorletta, Senior Editor How many times have you opened your closet and muttered to yourself: “I…

Executive Viewpoints April 9
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When Branding Becomes Inauthentic

All retailers know the importance of being “on brand.” There are certain terms, images and even colors that can…

Executive Viewpoints April 8
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How To Foster Employee And Consumer Advocates

By Alicia Fiorletta, Senior Editor  I’m pretty sure every retailer wants to learn how to turn their customers…

Executive Viewpoints April 7
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Five Ways To Use Product Intelligence To Win Customers

Let’s face it: Competition in commerce is getting fiercer every day. Whether it’s the big online sites that…

Executive Viewpoints April 6
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Using Mobile In Store To Pull The Consumer Through The Buy Cycle

As many as 75% of consumers are using their mobile devices while in store, according to a recent…

Executive Viewpoints April 6
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The New First Impression: How The “@” Symbol Can Make Or Break Consumer Loyalty

By Holly Pavlika, Collective Bias  Data from Internet Retailer’s recent 2015 Social Media 500 shows online merchants are…

Executive Viewpoints April 6
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“Ugh! It’s Him Again.” How To Deal With Difficult Customers

By David Bozin, Bindo His reputation preceded him. Your co-workers scattered when they saw him coming, but you…

Executive Viewpoints April 3
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