Meet Every Shopper Where they are: The Retail Imperative for Multimodal, Accessible Self-Service
The New Reality of Retail Self-Service Self-service is no longer confined to a few large touchscreens near the…
Executive Viewpoints February 23
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Designing a Smarter Logistics Network: The Hidden Growth Lever Most New Brands Overlook
For emerging retail brands, logistics is often seen merely as a cost center, a function to be negotiated…
Executive Viewpoints February 20
The Returns Blind Spot: Why Retailers Lose Customers After Checkout
Every holiday season, retailers pour resources into making their checkout experiences accessible. They audit shopping carts, test payment…
Executive Viewpoints February 19
Are Traditional Recipes Dead?
Cookbooks are piling up in thrift stores, and recipe cards are gathering dust on closet shelves. What were…
Executive Viewpoints February 18
AI Isn’t the End of In-Store
Amazon CEO Andy Jassy recently made headlines for telling investors he believes AI will accelerate the decline of brick-and-mortar stores.…
Executive Viewpoints February 17
Why Fragmented Forecasting is the #1 Driver of Lost Retail Margin (And How to Fix It)
Retail operates at a constant, unforgiving sprint. With today’s global trade volatility and fast-moving trends, poor forecasting has…
Executive Viewpoints February 16
How 2026 will Redefine Identity Verification in Retail
Retailers lost an estimated $115 billion to ecommerce fraud in 2024, and ineffective identity verification remains one of…
Executive Viewpoints February 13
The Counterfeit Threat Hiding in Plain Sight – and How NFC Is Restoring Trust at Home
Fill a glass of water from your refrigerator dispenser, change your air filter, refill a scent diffuser or…
Executive Viewpoints February 12
Retail’s Secret Weapon? Smarter Screens that Sell
For decades, retail business owners looked at in-store displays — whether posters, banners or digital screens — as…
Executive Viewpoints February 11Featured
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