How Retail is Leveraging Unified Digital Experiences
One could argue that few, if any industries have been impacted more by the pandemic, and now by…
Executive Viewpoints September 14
Latest In: Executive Viewpoints
Rebuilding a Brand to Fit in a Post-Pandemic World
In the spirit of self-reflection and growth, I’ve been challenging my own assumptions, biases and convictions in the…
Executive Viewpoints September 13
3 Ways AI Explainability Will Help Retailers Better Understand Consumer Preferences
We are entering a new age of retail. Following a pandemic-induced boom, ecommerce is no longer the king…
Executive Viewpoints September 12
Bot Rot: 5 Reasons Why Retailers Need to Ensure Products Go to People
In early 2022, a top 10 footwear brand dropped an exclusive line of sneakers. Traffic to the site…
Executive Viewpoints September 12
Winning in the Turns: Maximizing Working Capital in the Face of Recession
Good sales hide a multitude of sins. This has been true for many companies in the recent past,…
Executive Viewpoints September 9
The Power of Network Data in Retail: The Missing Piece to Improving Customer Experience
After multiple years of pandemic-induced ecommerce shopping, consumers are flocking back to in-store retail. According to Mintel’s report…
Executive Viewpoints September 9
Making High Conversion and High Security Play Nicely Together
Ecommerce companies have to balance two big ideas right now: A low-friction customer journey that turns into a…
Executive Viewpoints September 8
7 Ways Big-Box Retailers Can (Painlessly) Move into Wireless Retail
As big-brand national retailers adjust to the post-pandemic evolution in shopper behavior, many are adopting new strategies and…
Executive Viewpoints September 7
Human Experience Transcends Customer Experience Across Generations
Humans need other people to feel human — the importance of connection at that fundamental level simply cannot…
Executive Viewpoints September 7Top Stories
