Walmart has launched Express Delivery, a new service than will deliver more than 160,000 items from the store to shoppers’ homes in less than two hours. Express Delivery kicked off with a 100-store pilot in mid-April and will now expand to 1,000 stores by early May, and reach 2,000 stores during the following weeks.
The Express Delivery product selection includes groceries, everyday essentials, toys and electronics, and is available as a no-contact service. The expedited service costs $10 on top of standard delivery charges, with Delivery Unlimited customers simply paying $10 for each Express Delivery.
The service will utilize both Walmart’s existing team of 74,000 personal shoppers and additional employees hired specifically for Express Delivery. The rollout also includes the addition of new delivery slots to give shoppers additional choices for when they want their purchases to arrive.
“We know our customers’ lives have changed during this pandemic and so has the way they shop,” said Janey Whiteside, Chief Customer Officer at Walmart in a statement. “We also know when we come out of this, customers will be busier than ever, and sometimes that will call for needing supplies in a hurry. COVID-19 has prompted us to launch Express Delivery even faster so that we’re here for our customers today and in the future.”