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Retail Trends in 2021 — Overcoming 2020’s Challenges

At the close of every calendar year it’s customary to pen a post about trends and predictions for…

Executive Viewpoints February 11
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What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

The Age of the Coronavirus has completely changed the way people shop for groceries and daily items. What…

Executive Viewpoints January 22
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NRF 2021: High-Level Insights from Lowe’s, Chewy, Alibaba and Wayfair

Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its…

Features January 21
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Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge

There’s a somewhat cynical (and often accurate) saying: No matter what happens, the rich get richer. Translated into…

Features January 20
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Reimagining Shopping Malls Post-COVID

After a long, grim year shrouded by the coronavirus, brick-and-mortar stores in the U.S. have mostly adapted to…

Executive Viewpoints January 12
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How 1,000-Store Russian Electronics Retailer Amped Up Online Sales 141%

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID,…

Features January 11
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If Your Store Had no Ecommerce Fraud This Holiday Season, You May Have a Larger Problem

Fraud is a costly problem for merchants, and it’s growing. The cost of fraud to retailers is up…

Executive Viewpoints January 5
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Report: Major Retailers Ready to Distribute COVID Vaccine This Month

Walgreens, CVS Health and Walmart have shared their plans for administering COVID-19 vaccines as soon as they are…

News December 11
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Macy’s CEO: COVID Resurgence Could Require Temporary Store Reclosures

COVID-19 cases spiking in communities across the U.S. could force Macy’s, and presumably other brick-and-mortar retailers, to temporarily…

News November 20
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