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Meta Outlines Proactive Approach to Labeling AI-Generated Content

Content created with Meta’s generative AI tools already automatically receives an “Imagined with AI” label, but the company…

News February 8
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Data Shows Customers Might be Resistant to AI Shopping Recommendations — Here’s what C-Suite Executives Should Know

For much of last year, AI seemed immune to the normal laws that govern the marketing hype cycle:…

Executive Viewpoints February 6
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Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’

Even though inflation has been easing in recent months, a majority (70%) of retail CFOs say they plan…

Features February 1
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Six Principles for Redefining Retail with Responsible AI

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As…

Executive Viewpoints January 30
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Challenging the Way Retailers Think About Traffic Counting

I’m sure you’ve heard the expressions, “what goes around comes around,” and “what’s old is new again.” These…

Executive Viewpoints January 29
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Passkeys: A Trifecta of Benefits for Easier and Safer Online Shopping

The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge…

Executive Viewpoints January 25
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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer…

Executive Viewpoints January 24
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Does Personalization Always Improve CX? It Depends on Your Customers

Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is…

Executive Viewpoints January 16
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Sam’s Club Deploys AI-Powered Computer Vision to Speed Payment Confirmation

Sam’s Club is piloting technology designed to address one of the retailer’s biggest customer pain points: waiting in…

News January 12
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