Retailers Look to AI as They Grapple with ‘Pricing Game of Chicken’
Even though inflation has been easing in recent months, a majority (70%) of retail CFOs say they plan…
Features February 1
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Six Principles for Redefining Retail with Responsible AI
Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As…
Executive Viewpoints January 30
Challenging the Way Retailers Think About Traffic Counting
I’m sure you’ve heard the expressions, “what goes around comes around,” and “what’s old is new again.” These…
Executive Viewpoints January 29
Passkeys: A Trifecta of Benefits for Easier and Safer Online Shopping
The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge…
Executive Viewpoints January 25
2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution
As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer…
Executive Viewpoints January 24
Does Personalization Always Improve CX? It Depends on Your Customers
Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is…
Executive Viewpoints January 16
Sam’s Club Deploys AI-Powered Computer Vision to Speed Payment Confirmation
Sam’s Club is piloting technology designed to address one of the retailer’s biggest customer pain points: waiting in…
News January 12
How Retailers can Combat Inventory Shrinkage with Drone-Powered Warehouse Monitoring
There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does…
Executive Viewpoints January 10
Real-Life ‘E.l.f.-Pinching’ Inspires True Crime Mockumentary
E.l.f. Cosmetics are apparently so highly prized that they push otherwise law-abiding citizens into stealing — well, “unauthorized…
News January 9Top Stories
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