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Closing the Checkout Gap: Boosting Revenue and Customer Loyalty

In the past few years, retailers have made steady progress across the customer journey. As lines between channels…

Executive Viewpoints July 4
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The Six Trends Quickly Reshaping the Payments Industry in 2025

There’s never been a more exciting time in the world of payments. Innovation is happening at breakneck speed,…

Executive Viewpoints June 30
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Walmart Tests Dark Stores in its Multi-Front Effort to Improve Delivery

Walmart has pursued numerous initiatives designed to improve its delivery speed and reach over the past year, and…

News June 25
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Walmart Deploys AI-Powered Task Management and Translation Tools for Associates

Walmart is in the process of deploying AI-powered tools to meet key store associate requirements, including a task…

News June 25
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Merchants Are Losing Billions to Failed Payments. Here’s How to Fix It.

Every year, failed payments cost merchants an estimated $118.5 billion globally. That’s not just a number – it’s…

Executive Viewpoints June 24
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Weathering the Storm: How Retailers can Ensure Resilience Amid Rising Cloud Outages

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights…

Executive Viewpoints June 20
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Retail Media Remains Fragmented, but Adtech Is Helping Drive Unification

Over the past few years, retail media has become one of the fastest-growing channels in digital advertising, with…

Executive Viewpoints June 18
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UPDATE: May Cyber Attack Expected to Cost Victoria’s Secret $20 Million

Editor’s Note: This story was updated on June 13 to include Victoria’s Secret’s estimate of the financial impact…

News June 13
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5 Ways to Meet the New Rules of Branding in an AI-First Retail World

AI has already raised consumer expectations across the board. People expect hyper-personalization, and they expect things to happen…

Executive Viewpoints June 11
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