Latest In: Personalization

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Exclusive Q&A: How Resident Gets Would-Be Mattress Buyers Into Its Beds

In the increasingly crowded mattress category, every marketing dollar has to work overtime. Resident gets the most out…

Features March 19
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Why Experience Is More Than The Latest Retail ‘Buzzword’

Editor’s Note: Angela Gearhart, VP Brand Experience at Sleep Number, will present a session at the Retail TouchPoints…

News March 10
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Exclusive Chris Walton Q&A: Why The Store Of The Future Is Already Here

At the RetailX event in Chicago this June, Chris Walton, CEO of Omni Talk and Third Haus, will…

Features March 6
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Exclusive Q&A: How Half Price Books Succeeds With Discovery And Localized Assortments

The conventional wisdom, since the demise of Borders nearly a decade ago, has been that there’s only room…

Features February 14
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Salesforce Acquires Evergage To Complement CDP Offering

Salesforce has acquired Evergage, a personalization and customer data platform (CDP), for an undisclosed sum. Karl Wirth, CEO…

News February 4
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Aila Offers iOS-Based Personalization And Experiential Tools

Aila, a vision-based technology platform, has rolled out a number of solutions for personalized registration, product discovery self-checkout,…

News January 30
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1-800-Flowers.com Unveils Suite Of Customer Service, Web And Mobile App Upgrades

1-800-Flowers.com is upgrading its e-Commerce presence with further integration of AI capabilities, new AR functions, additional payment options,…

News January 28
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2020 Marketing Forecast: Influencers Benefit From Budget Shifts As Brands Stress Authenticity

Recession Worries May Put Performance Pressure On Marketers

Features January 27
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Starbucks CEO: Retail Tech Advances Should Support, Not Replace, The Human Connection

Kevin Johnson stresses the importance of human connection as a chief value proposition for Starbucks at NRF2020.

Features January 14
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