Latest In: Personalization

1-800-Flowers Coronavirus Retail Good News Wisdo

1-800-Flowers Partners With Peer-To-Peer Emotional Support Network

1-800-Flowers will join forces with the popular emotional support network Wisdo by offering participation in its Connection Communities…

News May 13
boot barn Coronavirus Featured Immerss Lucchese Bootmaker Sheplers

Custom Bootmaker Kicks AOV Up 62% With Live Video Chats

Lucchese Bootmaker, a custom bootmaker and retailer founded in 1883, has deployed a very 21st-century solution to the…

Features May 11
Coronavirus Deloitte Featured kearney omni talk publicissapient SSA & Company third haus

Are Today’s Retail Leaders Qualified To Manage The Post-COVID-19 Future?

If the COVID-19 crisis has taught retailers anything, it’s that even the best-laid plans and the most solid…

Features May 7
Executive ViewPoints Natterbox personalization Tim Beeson

How Personalization Can Help Retailers Make Every Touch Point Count

The Internet radically changed the way consumers acquire new products, ushering in an era of home shopping that…

Executive Viewpoints April 27
customer habits Executive ViewPoints mark lawrence oracle retail personalization

But Do You Really Know Me? How To Shift From Knowing To Understanding Retail Customers

The world around us is changing rapidly in light of the current situation, however, modern retail principles will…

Executive Viewpoints April 20
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What Grocery Can Learn From Retailers’ Personalization Highs And Lows

Grocery stores are experiencing their long-term digital shopping strategy in fast forward. Last year, eMarketer predicted that online…

Executive Viewpoints April 20
Black Rifle Coffee Company Featured SoundCommerce

Subscription Retailer Optimizes Fulfillment, Cuts Churn With CLV Data

Subscription retail generated remarkable growth during the past decade, booming by 100% year-over-year for the five years prior…

Features April 15
axonify Capgemini celigo ChannelAdvisor connected consumer series feature Featured Inference Solutions Manhattan Associates oracle netsuite oracle retail OrderGroove Workforce Insight Zendesk

2020 Connected Consumer Series Spotlights Key Investments For Post-COVID Retail

Every year, the Connected Consumer Series digital event brings together some of the retail industry’s top analysts, tech…

Features April 14
data envista Featured personalization personalized services

Study: Only 35% Of Retailers Effectively Personalize Promos — Is A Lack Of Data The Problem?

Retailers are still struggling to keep up with consumers’ desires for personalization when it comes to delivering promotions…

Features April 1
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