Latest In: Personalization

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The Tao Of DAOs

Here’s a bold statement: DAOs will revolutionize the way retailers engage with consumers, but only when brands truly…

Executive Viewpoints June 27
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Amazon Style’s Digitally Powered Brick-and-Mortar Experience Blends Human Touch With AI Sales Support

Amazon Style’s Digitally Powered Brick-and-Mortar Experience Blends Human Touch With AI Sales Support

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar…

Features June 21
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Transparent Data Practices and Experiential Personalization — the Key to CX in 2022

Are you delivering the right message in the right place at the right time? A new survey finds…

Executive Viewpoints June 17
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Retail Media is on Fire — and with Good Reason — But Harnessing it for Ads is Tricky

There are few things in the world more intimate than our shopping carts. From diapers and pet food…

Executive Viewpoints June 13
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Hudson Expands Global Loyalty Program to North America

Travel retailer Hudson, a Dufry company, has rolled out its loyalty program to its more than 1,000 stores…

News June 9
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Personalization is Changing the Search Bar — and Retailers Need to Keep up

Upon first glance, the ease of a search engine seems obvious. You arrive at a website, type a…

Executive Viewpoints June 7
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Top 10 Trends Driving Retail Growth

There are a lot of people making a good living forecasting what’s going to happen in retail. Things…

Executive Viewpoints June 1
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5G will enable faster, larger digital experiences at retail powered by IoT, computer vision, edge computing and the cloud.

5 Real-World Ways 5G Will Transform Retail

5G is the talk of the town these days — up there with Web3 and the metaverse. But…

Features May 31
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H&M will roll out smart mirrors and other tech at COS stores in the U.S.

H&M to Test Smart Mirrors and Enhanced Checkout Tech at COS Stores in the U.S.

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in…

News May 27
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