Batteries Plus: Customer Data and Store Expertise Power Sweeping Digital Transformation
When the first Batteries Plus opened in 1988 in Green Bay, Wis. it was a groundbreaking retail concept,…
Features February 9
Latest In: Personalization
‘Love Luggage’ Event Combines Creativity and Charity
Unclaimed Baggage, which sells luggage that airlines haven’t been able to reunite with its original owners, will host…
News February 2
Brands Take the Wheel: Why the Next Industrial Revolution will be AI-Driven
David versus Goliath: a classic tale as relevant today as it was ages ago, and one which is…
Executive Viewpoints January 27
To Experience the Future of Retail, You’ll Want to Go to the Store
Over the past three years, most of us have done a lot more shopping online, so it’s easy…
Executive Viewpoints January 25
In an Uncertain Economy, Loyalty Programs can Give Retailers a Boost
Consumers are facing inflation and scaling back at least some of their spending as a result. Retailers can…
Executive Viewpoints January 23
Sephora to Launch PROVEN Personalized Skincare Program Online and In-Store
Sephora will offer its customers skincare personalization technology and solutions, both in-store and online, through a partnership with…
News January 19
Home Depot Enhances Loyalty Program for High-Value Professional Customers
The Home Depot has added three new tiers to its Pro Xtra loyalty program as it seeks to…
News January 5
Ecommerce with Flair: Digital Tools for a More Inspiring Online Experience
The advantages of buying online are clear. For customers, product selection has gone up while prices have gone…
Executive Viewpoints January 4
The Top CX Mistakes of 2022 — Why Brands Need to Remedy Now
Year after year, CX (customer experience) is gaining traction as one of the most important aspects of an…
Executive Viewpoints January 2Top Stories
