Latest In: Personalization

1-800-Flowers.com Google LinkedIn microsoft Slack smartgift Webex Zoom

1-800-Flowers Launches Corporate Gifting Platform

1-800-Flowers.com has introduced SmartGift for Business to help business customers manage corporate gifting programs, automate sends, create a…

News October 14
Adidas Anna Otieno ar Balenciaga Deloitte GPT-4 Gucci Louis Vuitton metaverse Morning Consult New Engen Nike OpenAI Prada Roblox Walmart

AI’s Rapid Growth Combined with Other Emerging Technologies Will Drive Greater Accessibility

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to…

Executive Viewpoints October 12
advertising brand building community buiding consumer behavior customer journey data management ESG Featured in-store retail media interactive displays marketing media planning NBCUniversal Purpose-driven resale retail media retail shrink Retail ThinkTank (2023) Retail ThinkTank: Featured In Shopper Marketing & CX (2023) Retail ThinkTank: Shopper Marketing & CX (2023) returns smart shopping carts Storytelling sustainability television
Competition has never been fiercer at retail.

NBCU Exclusive: What One of the World’s Biggest Media Companies Sees Ahead for Retail

As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the…

Features October 4
Arv Natarajan Deloitte groupby product recommendations search

Give the Gift of a Hyper-Personalized Shopping Experience this Holiday Season

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience.…

Executive Viewpoints September 28
post-purchase Shipup Terence Delahaye

The Limited Role of AI in Ecommerce

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and…

Executive Viewpoints September 21
#holiday2023 ci&t generative AI Melissa Minkow search

What to Expect and What to Wish for from Retailers this Holiday Season

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded…

Executive Viewpoints September 18
Dollar Tree family dollar OSHA publicis sapient
Family Dollar store

Family Dollar Promises Mobile App Will Support Ecommerce by 2024

As part of its overall digital transformation, Family Dollar will debut a mobile app in October that will…

News September 15
Adobe Pinterest Salesforce
Pinterest collages cutouts

Pinterest Debuts New Ad Formats and ‘Collages’ Feature for Users

Pinterest unveiled a suite of new features for its users as well as new advertising formats at its…

News September 14
Branden Maes eyebuydirect ux virtual try-on technology

The Key to Keeping Customers Engaged and Combating the Paradox of Choice — Personalization

Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even…

Executive Viewpoints September 14
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank