Latest In: Omnichannel Alignment

Chico's Featured mobile checkout omnichannel retail personalized shopping retail clienteling salesfloor

Chico’s Taps the Power of Personal Connections to Virtually Connect Associates and Shoppers

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers…

Features May 24
Accenture environmental/social/governance Featured Jill Standish Retail ThinkTank (2021) Retail ThinkTank: Featured In The New Consumer (2021) Retail ThinkTank: The New Consumer (2021) sourcing sustainability

Accenture Study: ‘Infrequent’ Ecommerce Shoppers Boosted Online Purchases 343% due to COVID

COVID-19 undoubtedly convinced a large number of ecommerce “virgins” to make their very first online purchase, but it’s…

Features May 18
customization DTC retail Featured furniture retailer Interior Define inventory-free made-to-order Retail ThinkTank (2021) Retail ThinkTank: Next-Gen Data & Analytics (2021) shipping virtual consultations
Interior Define Couch

How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales

So many of the digital native brands making a splash these days seem to have started the same…

Features May 17
alibaba aliexpress antitrust cloud computing covid-19 earnings reports freshippo hema lazada livestreaming luxury brands
Alibaba Fiscal 2021 Q4

China’s Antimonopoly Fine Leads to First Quarterly Loss for Alibaba Since Going Public

The number of active users on Alibaba Group’s ecommerce platforms topped 1 billion for the first time in…

News May 13
convenience store doordash health & wellness retailer Rite Aid same-day delivery
Rite Aid DoorDash

Rite Aid to Offer Same-Day Delivery of Health and Wellness Essentials via DoorDash

Rite Aid has partnered with last-mile logistics platform DoorDash to offer same-day delivery of non-prescription health, convenience and…

News May 12
Featured ftd fullstory Retail ThinkTank (2021) Retail ThinkTank: Featured in Next-Gen Data & Analytics (2021)

How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the…

Features May 4
carhartt designer brands dsw lids Macy's macy's backstage shop-in-shop the shoe company Tractor Supply Company
Carhartt at Tractor Supply

Macy’s Backstage, Lids, Carhartt Expand Shop-in-Shop Partnerships

Macy’s Backstage, Lids and Carhartt all have announced expansions of shop-in-shop formats with parent and partner retailers. Macy’s…

News April 19
activist investors board of directors executive shakeup Kohl's
Kohl's New Board Members

Kohl’s Reaches Agreement with Activist Investors, Names Three New Board Members

Kohl’s has named three new directors to its board as part of an agreement with a group of…

News April 16
Beautycounter Carlyle Group

$1 Billion Brand: Beautycounter Gets a Boost from Carlyle Deal

The Carlyle Group, one of the largest private-equity funds in the world, has acquired a majority stake in…

News April 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank