Latest In: Omnichannel Alignment

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Interior Define Couch

How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales

So many of the digital native brands making a splash these days seem to have started the same…

Features May 17
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Alibaba Fiscal 2021 Q4

China’s Antimonopoly Fine Leads to First Quarterly Loss for Alibaba Since Going Public

The number of active users on Alibaba Group’s ecommerce platforms topped 1 billion for the first time in…

News May 13
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Rite Aid DoorDash

Rite Aid to Offer Same-Day Delivery of Health and Wellness Essentials via DoorDash

Rite Aid has partnered with last-mile logistics platform DoorDash to offer same-day delivery of non-prescription health, convenience and…

News May 12
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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the…

Features May 4
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Carhartt at Tractor Supply

Macy’s Backstage, Lids, Carhartt Expand Shop-in-Shop Partnerships

Macy’s Backstage, Lids and Carhartt all have announced expansions of shop-in-shop formats with parent and partner retailers. Macy’s…

News April 19
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Kohl's New Board Members

Kohl’s Reaches Agreement with Activist Investors, Names Three New Board Members

Kohl’s has named three new directors to its board as part of an agreement with a group of…

News April 16
Beautycounter Carlyle Group

$1 Billion Brand: Beautycounter Gets a Boost from Carlyle Deal

The Carlyle Group, one of the largest private-equity funds in the world, has acquired a majority stake in…

News April 16
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convenience and online shopping

Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion…

Features April 16
at home Manhattan Associates ominchannel

At Home Upgrades Omnichannel CX and Fulfillment with new OMS

At Home Group Inc. is deploying a new order management system (OMS) as the home décor retailer seeks…

News April 15
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