Latest In: Omnichannel Alignment

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Retailers’ Big Opportunity? ‘Create New Shoppers,’ Advises Kantar SVP

Arguably, no event has disrupted the context of our everyday lives than COVID-19, and while easing regulations have…

Features July 8
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3 Takeaways from NRF Converge: Quick-Hit Quotes from Sephora, Walmart, Zappos and More

After nearly 18 months of seismic changes and Olympics-caliber pivots, retailers are beginning to take a breath and…

Features July 2
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‘We are in the Business of Emotions, Not Transactions’: Exclusive Q&A with Neiman Marcus Group CTO Bob Kupbens

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group…

Features July 1
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Faherty NewStore

‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations…

News June 29
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Shopper interacting with augmented reality technology on a smartphone.

MOSCOT Eyewear Sees 174% Revenue Lift Among AR Users

Over the course of the pandemic, brands and retailers felt the pressure to level-up their digital experiences. With…

News June 18
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Carrefour

Carrefour Aims to Become a ‘Data-Driven Retailer’ with Expansion of Collaboration Tools

Carrefour has expanded its global partnership with data connectivity platform LiveRamp to enable more robust data collaboration with…

News June 15
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Sears Curbside Returns

Empathy Won Out in 2020 — Now Can CXOs Close the Experience Gap?

With vaccines rolling out and restrictions rolling back, retailers are pivoting once again. Now, retail CXOs need to…

Executive Viewpoints June 4
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5 Trends Driving the Future of Ecommerce Innovation

Retail experts and practitioners gathered virtually to discuss the most pressing issues in e-retail today.

Features June 3
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The Vitamin Shoppe Franchises

Vitamin Shoppe Adds Franchising to its Expansion Strategies

The Vitamin Shoppe is planning to expand its footprint in the U.S. through a new network of franchise…

News May 27
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