How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution
Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,”…
Features July 29
Latest In: Omnichannel Alignment
How The Brand Closet Showroom Social Concept Amplifies the Best of Physical Retail
To create a brick-and-mortar experience that is engaging and, most of all, differentiated from its digital counterpart, brands…
Features July 28
The 5 Most Common Omnichannel Mistakes – and How to Avoid Them
The pandemic’s disruption of the retail industry has driven a lot of change over the past 15 months,…
Executive Viewpoints July 27
The Future of the Mall: Why Developers are Rethinking Everything from Tenant Mix to Events and ‘Adjacencies’
More than 163 million people in the U.S. have been fully vaccinated, and growing concerns around the Delta…
Features July 27
Top Risks For Retail Businesses In 2021 (And in The Next Decade)
The retail industry is widely accepted as one of the leading economic indicators. industry. When the economy is…
Executive Viewpoints July 22
Successful Retail Marketing Requires a Skilled ‘Data Translator’
Mastering data is critical for retailers, particularly those serving specialty areas. The ability to reach consumers at the…
Executive Viewpoints July 19
CI&T Study: To Create Lean and Mean Demand Forecasts, Move to Real-Time Data Sharing
Toilet paper. Hand sanitizer. Cleaning products. What do these products all have in common? They were in high…
Features July 14
Nordstrom Takes Stake in Topshop Brands, Launches Joint Venture with ASOS
Nordstrom has acquired a minority interest in the Topshop, Topman, Miss Selfridge and HIIT brands in a new joint venture with ASOS…
News July 12
Taking the Party to Third-Party Venues: A Look at Party City’s Move into Marketplaces
With more than 800 stores and another 250 to 300 pop-up locations during its Halloween high season, as…
Features July 12Top Stories
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