Latest In: Omnichannel Alignment

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convenience and online shopping

Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion…

Features April 16
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At Home Upgrades Omnichannel CX and Fulfillment with new OMS

At Home Group Inc. is deploying a new order management system (OMS) as the home décor retailer seeks…

News April 15
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Blue Nile

Blue Nile Beefs Up Leadership Team with Former AWS, Timex Execs

Digital diamond and fine jewelry retailer Blue Nile has made two new additions to its executive team: Jason…

News April 13
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The Honest Company

The Honest Company Rides ‘Conscious Consumerism’ Wave Toward Potential $100M IPO

Ethical consumer goods brand The Honest Company filed for its long-anticipated IPO on April 9, 2021. Co-founded by…

News April 13
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Rocksbox Signet Acquisition

Signet Expands into Jewelry Subscription Space with Acquisition of Rocksbox

Signet Jewelers — parent company of Kay, Zales, Jared and Piercing Pagoda — is expanding its digital offerings…

News April 7
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Overall Shopper Anxiety Drops 10% But Safety Concerns and Financial Stress Still Linger

The decline in COVID-19 cases and continued vaccine rollout is already having positive effects: consumer anxiety levels have…

Features April 5
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Kroger

Kroger Looks to Build on 2020 Growth by Accelerating Digital, ‘Leading with Fresh’

Kroger outlined plans to deliver total shareholder returns of 8% to 10% in 2021 at its virtual Investor…

News April 2
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Albertsons-Google Partnership Adds Predictive Shopping List Creation, Mobile Online Ordering Info

Albertsons Cos. and Google have partnered to debut several technological enhancements to the grocery shopping experience. New capabilities…

News March 30
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NBA Store Fanatics

Fanatics Now Valued at $12.8 Billion After Latest Round of Funding

Licensed sports merchandise retailer Fanatics has raised $320 million in new capital, bringing its valuation to $12.8 billion,…

News March 30
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