Grant Thornton HappyOrNot Miika Mäkitalo Zendesk
Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70%…
Executive Viewpoints
September 15
Ace Hardware Ace Pickleball Club amazon prime day best buy Dollar General Dollar Tree doordash loblaws Schnucks Sephora uber eats
Sephora and Uber Eats have partnered to provide on-demand delivery services from the beauty retailer’s stores across North…
News
September 9
collectibles collectors livestreaming livestreaming series TalkShopLive Walmart Walmart Live WeTheHobby
Walmart is expanding its long-time partnership with live commerce platform TalkShopLive to launch a new weekly livestreaming series…
News
September 4
brij Featured Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) post-purchase journey QR Codes Skullcandy
Like many brands that have been sold primarily through retail and wholesale channels, headphone and gaming brand Skullcandy…
Features
September 2
Blackhawk Networks Daniel Avshalom Hulu Netflix Statista Zoomd Technologies
Most retailers are worried about the impact of the new tariff regulations on sales in 2025. Even for…
Executive Viewpoints
September 1
agentic AI Alexa Amazon Buy for Me chatgpt Google AI Mode Greg Zakowicz Mastercard Agent Pay Meta Omnisend OpenAI Operator Perplexity Shopping Target Walmart
Agentic AI, where autonomous agents perform actions on behalf of people, may be relatively new, but it’s advancing…
Executive Viewpoints
August 22
computer vision GK Americas michael jaszczyk
The average inventory accuracy rate is 83%, and while that seems like a fairly high number, the missing 17%…
Executive Viewpoints
August 20
Albertsons Amazon Benji Shepherd eMarketer Exverus Media FMI Hulu instacart Kroger mckinsey non-endemic advertising Premier Protein rokt The Trade Desk Ticketmaster tiktok uber uber eats Walmart Connect
Food and beverage brands already know the value of reaching grocery shoppers digitally. Grocery ecommerce isn’t just growing…
Executive Viewpoints
August 18
Dr. Rebecca Homkes Duke University Featured Holiday ThinkTank (2025) Holiday ThinkTank: Featured in Omnichannel & Fulfillment (2025) Holiday ThinkTank: Omnichannel & Fulfillment (2025) London Business School nearshoring Walmart
Every business, everywhere, must deal with some level of uncertainty. But today’s extraordinarily high levels of uncertainty, particularly…
Features
August 14