Latest In: Loyalty

Betty Crocker crm Digitas first-party data Jenni Jacot McDonald's Sachin Panjwani

Stronger Bonds, Stronger Business: The Case for CRM and Loyalty Now

A seismic shake-up in global trade is underway as new U.S. tariff policies take hold. A 10% blanket…

Executive Viewpoints July 25
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Gen X is actually the highest-spending consumer cohort, well above Gen Z.

Forget About Gen Z — Overlooked Gen X Spends the Most, and will Through 2033

As brands court Gen Z, they may be missing out on a significant opportunity — Gen X. New…

Features July 24
Amy Myers MD Charlie Casey crm Esmi Skin Minerals Glow Recipe LoyaltyLion Origin Coffee post-purchase

Why the Second Sale Matters More than the First

The first purchase is cause for celebration, but it’s the second sale that really matters. That’s when a…

Executive Viewpoints July 24
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Retail Remix podcast featuring True Religion's Tina Blake.

Listen Now: True Religion’s Secret to Winning Over Gen Z

Five years after filing for its second bankruptcy, True Religion is back and better than ever under new…

Features July 23
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It’s Your Relationship: The Hidden Cost of Sending Customers Off-Site for Verification

Brands are investing more than ever in building direct relationships with their customers. First-party permissioned data is now…

Executive Viewpoints July 23
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Barbie Dream Fest homepage

Barbie Enters the Festival Circuit

Mattel has teamed up with Mischief Management to create the first festival dedicated to all things Barbie — Barbie…

News July 22
Cary Lawrence Decile first-party data

How Ecommerce Brands can Navigate Pricing Pressure and Protect Profitability in 2025

This year has proven to be a high-pressure environment for ecommerce brands. Rising supplier costs, climbing digital ad…

Executive Viewpoints July 22
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Back-to-School 2025: Season Stretches at Both Ends as Consumers Seek Value

Like the holiday shopping season, which has been steadily creeping back toward October (or even earlier), the back-to-school…

Features July 22
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Leveling the Playing Field: How Smaller Retail Media Networks can Win Big with First-Party Data

Retail media is exploding. U.S. ad spend surpassed $50 billion in 2024 and continues to climb, yet the…

Executive Viewpoints July 21
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