REI CEO Mary Beth Laughton Unveils Three-Year Transformation Strategy
Laughton shared details about the new three-year strategic plan for the Seattle-based retailer on Monday.
News September 30
Latest In: Loyalty
Amazon Settles FTC Suit Alleging Prime Membership Trickery for $2.5 Billion
Just days into a jury trial over what the Federal Trade Commission (FTC) termed “deceptive Prime enrollment practices,”…
News September 26
Exclusive: Creative Collabs are Fueling Hanna Andersson’s Connection with Loyal, and New, Customers
Over the past 40 years, Hanna Andersson has built its name on quality, durability and straightforward fun. Now,…
Features September 25
Party on, Fido! PetSmart Debuts Monthly In-Store Pet Birthday Celebrations
PetSmart has introduced monthly PetSmart’s Birthday + Gotcha Bash events at stores nationwide, giving pets and pet parents…
News September 24
Albertsons Adds Travel Booking to Loyalty Program Perks
Albertsons has added For U Travel, a booking service for both air and non-air travel, into its For…
News September 23
When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy
Imagine typing “best summer dresses for wedding under $150” into Google and instead of the usual list of…
Executive Viewpoints September 22
Sephora Launches Platform for Creator-Curated Digital Storefronts
Sephora has debuted My Sephora Storefront, an affiliate platform that gives U.S. influencers a new opportunity to build…
News September 19
How Digital Wallets and Embedded Finance are Reinventing Retail CX
Retail is evolving faster than ever — and the checkout is where it all comes together. For merchants…
Executive Viewpoints September 18
Listen Now: How PayMore Is Flipping the Script on Used Electronics
Resale is one of the fastest-growing sectors of retail — not to mention one of the few categories…
Features September 17Top Stories
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