Why Data-Driven Decision-Making Will Define the Future of Retail
When the first department store opened more than 100 years ago, the goal was to offer a multitude…
Executive Viewpoints November 19
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Look to Immersive Experiences to Increase Conversion and Loyalty with Better CX
Customer standards for digital commerce experiences keep increasing, with 88% saying they expect companies to “accelerate digital initiatives”…
Executive Viewpoints November 16
Top 10 Contactless Trends to Watch in 2022
As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications…
Features November 3
Mitigate Supply Chain Challenges with Data and Proactive Customer Communication
The retail ideal can be described succinctly as “Three P’s and a T”: The right product, in the…
Features October 20
Health Brand Jocko Fuel’s Amazon Success Formula: ‘Fight AI with AI’
Every day, 1,797 new sellers join the Amazon marketplace. With similar growth trends for the many other online…
Features September 27
145-year-old Bissell Brand Leverages Livestreaming, 11.11 and KOLs to Clean up in China
Bissell is a quintessentially American brand. Launched in 1876 in Michigan, the floor care company is now run…
Features August 23
Successful Retail Marketing Requires a Skilled ‘Data Translator’
Mastering data is critical for retailers, particularly those serving specialty areas. The ability to reach consumers at the…
Executive Viewpoints July 19
Taking the Party to Third-Party Venues: A Look at Party City’s Move into Marketplaces
With more than 800 stores and another 250 to 300 pop-up locations during its Halloween high season, as…
Features July 12
‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX
DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations…
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