Retail’s Inflation Crisis: Where Does AI Fit In?
Any hopes of a return to normal for the retail industry in 2022 have quickly been derailed for…
Executive Viewpoints March 21
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Overcoming the Top 5 Ecommerce Challenges
COVID-19 helped boost online sales, increasing online retailers’ share of total retail sales from 16% to 19% in…
Executive Viewpoints March 11
Kohl’s Makes its Case to Investors with Plans for Additional Sephora and Small-Format Stores
At its virtual Investor Day March 7, Kohl’s outlined its strategy to drive growth and “become the retailer…
News March 7
High-Quality Data is the Answer to Retailers’ Supply Chain Hurdles and Out-of-Stocks
The recent and unexpected emergence of (and fallout from) the omicron variant has deeply impacted retailers and created…
Executive Viewpoints February 25
Study: Why AOV Has Ousted CLV as Ecommerce Executives’ Most Valuable Metric
The past two years have seen a rapid evolution of retailers’ digital operations, and perhaps more importantly led…
Features February 18
Eterneva Makes Diamonds from Ashes. How they Connect with Grieving Consumers is a Lesson in Digital Experience
Among DTC brands, Eterneva occupies a unique niche: the company creates made-to-order memorial diamonds from the ashes or…
Features February 7
How Omnichannel Selling Can Directly Build Customer Loyalty
Improving customer experience and increasing customer engagement is the key to a sustainable and profitable retail enterprise. The…
Executive Viewpoints February 4
Exclusive Q&A: Why ‘Search is the New Front Door to Our Stores’ at The Home Depot
As the starting point for so many shopper journeys, the search bar also represents the first potential fork…
Features January 31
How AIOps Can Help Retailers Improve the Digital Experience
More than 2.14 billion global consumers are expected to buy goods and services online in 2021, according to…
Executive Viewpoints January 31Top Stories
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