7 months ago Allbirds IPO Pushes Retailer’s Valuation Above $4 Billion Despite failing to ever turn a profit in its six years of operation, Allbirds made a strong Wall Street debut on Nov….
7 months ago Allbirds IPO to Value Retailer at $2.2 Billion Allbirds has filed for an IPO, with plans to sell 19.2 million shares of its stock at $12 to $14 per share….
9 months ago Exclusive Q&A: Ecommerce Winners Focus on What Customers are Seeking vs. the Products They’re Selling Author Raj De Datta believes that the companies that are winning today in the crowded terrain of cyberspace are those focusing on the solutions they provide, rather than the products…
2 years ago Retailers Join Efforts To Maximize Voter Participation It started in the runup to the 2018 midterm elections: Hundreds of companies, including many retailers, joined nonpartisan efforts to encourage voter…
2 years ago Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce Consumers are getting harder and harder to impress. The bar for what makes a standout customer experience (CX) is rising every year. …
2 years ago How Will DTC Rebound After The COVID Retail Shakeup? As the country pulls through the worst of the COVID-19 shutdowns, economic recovery moves to the forefront of debate. Will the travel…
2 years ago Study: Why The Best Return Processes Start On The Product Detail Page While 67% of U.S. shoppers say their latest return was “easy” or “very easy,” improving the experience for the remaining third of…
3 years ago Warby Parker Rolls Out Private Label Daily Contacts Brand Warby Parker has launched the Scout brand of daily contact lenses. Customers will be able to visit a Warby Parker store to…
3 years ago Casper Leads Digital Brands In Store Traffic Share, But ‘Halo Effect’ Hasn’t Met Expectations Retail’s “halo effect” — the idea that a purchase in one channel directly impacts purchases in another — has inspired many digital…
3 years ago VSP Will Open Its First 3 Eyewear Shops In Chicago VSP Global, a vision benefits company providing eye care to 88 million members through a network of 40,000 providers, is moving into…
3 years ago StellaService Raises $11 Million, Sells Off Mystery Shopping Solution StellaService has raised $11 million in its most recent funding round for Stella Connect, its people success platform for customer service teams….
3 years ago Warby Parker Harnesses AR Technology To Create 3D Eyewear Previews Warby Parker has updated its iPhone app with technology that lets customers virtually try on glasses before buying them, according to Engadget….