Warby Parker

Warby Parker Plans 63 Layoffs to Enhance Agility Amid Uncertain Consumer Behavior

Warby Parker is cutting 63 corporate jobs as part of a restructuring effort, representing approximately 15% of its corporate workforce or 2%…

Allbirds IPO Pushes Retailer’s Valuation Above $4 Billion

Despite failing to ever turn a profit in its six years of operation, Allbirds made a strong Wall Street debut on Nov….

Allbirds IPO to Value Retailer at $2.2 Billion

Allbirds has filed for an IPO, with plans to sell 19.2 million shares of its stock at $12 to $14 per share….

Exclusive Q&A: Ecommerce Winners Focus on What Customers are Seeking vs. the Products They’re Selling

Author Raj De Datta believes that the companies that are winning today in the crowded terrain of cyberspace are those focusing on the solutions they provide, rather than the products…

Retailers Join Efforts To Maximize Voter Participation

It started in the runup to the 2018 midterm elections: Hundreds of companies, including many retailers, joined nonpartisan efforts to encourage voter…

Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Consumers are getting harder and harder to impress. The bar for what makes a standout customer experience (CX) is rising every year. …

How Will DTC Rebound After The COVID Retail Shakeup?

As the country pulls through the worst of the COVID-19 shutdowns, economic recovery moves to the forefront of debate. Will the travel…

Study: Why The Best Return Processes Start On The Product Detail Page

While 67% of U.S. shoppers say their latest return was “easy” or “very easy,” improving the experience for the remaining third of…

Warby Parker Rolls Out Private Label Daily Contacts Brand

Warby Parker has launched the Scout brand of daily contact lenses. Customers will be able to visit a Warby Parker store to…

Casper Leads Digital Brands In Store Traffic Share, But ‘Halo Effect’ Hasn’t Met Expectations

Retail’s “halo effect” — the idea that a purchase in one channel directly impacts purchases in another — has inspired many digital…

VSP Will Open Its First 3 Eyewear Shops In Chicago

VSP Global, a vision benefits company providing eye care to 88 million members through a network of 40,000 providers, is moving into…

StellaService Raises $11 Million, Sells Off Mystery Shopping Solution

StellaService has raised $11 million in its most recent funding round for Stella Connect, its people success platform for customer service teams….

5 Ways Brands Are Embracing the Metaverse Moment

2022 Holiday Trends Guide: What Shoppers Will Buy This Holiday Season

6 Steps to Ecommerce Site Search That Converts

Redefining the Frontline Experience: New Data Reveals the Secret to Weathering Retail’s Perfect Storm