Latest In: Warby Parker

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Warby Parker Plans 63 Layoffs to Enhance Agility Amid Uncertain Consumer Behavior

Warby Parker is cutting 63 corporate jobs as part of a restructuring effort, representing approximately 15% of its…

News August 10
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Allbirds IPO Pushes Retailer’s Valuation Above $4 Billion

Despite failing to ever turn a profit in its six years of operation, Allbirds made a strong Wall…

News November 4
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Allbirds IPO to Value Retailer at $2.2 Billion

Allbirds has filed for an IPO, with plans to sell 19.2 million shares of its stock at $12…

News October 26
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The Digital Seeker

Exclusive Q&A: Ecommerce Winners Focus on What Customers are Seeking vs. the Products They’re Selling

Author Raj De Datta believes that the companies that are winning today in the crowded terrain of cyberspace are those focusing on the solutions…

Features September 8
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Retailers Join Efforts To Maximize Voter Participation

It started in the runup to the 2018 midterm elections: Hundreds of companies, including many retailers, joined nonpartisan…

Features September 21
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Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Consumers are getting harder and harder to impress. The bar for what makes a standout customer experience (CX)…

Executive Viewpoints August 11
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How Will DTC Rebound After The COVID Retail Shakeup?

As the country pulls through the worst of the COVID-19 shutdowns, economic recovery moves to the forefront of…

Executive Viewpoints August 3
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Study: Why The Best Return Processes Start On The Product Detail Page

While 67% of U.S. shoppers say their latest return was “easy” or “very easy,” improving the experience for…

News December 2
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Warby Parker Rolls Out Private Label Daily Contacts Brand

Warby Parker has launched the Scout brand of daily contact lenses. Customers will be able to visit a…

News November 21
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