How Digital Wallets and Embedded Finance are Reinventing Retail CX
Retail is evolving faster than ever — and the checkout is where it all comes together. For merchants…
Executive Viewpoints September 18
Latest In: Visa
Social Media Shopping: Overcoming the Trust Gap
Social ecommerce is reshaping online retail, blending the reach of social media with the convenience of in-app purchasing.…
Executive Viewpoints July 9
Walmart Introduces Gen AI-Powered Assistant in Mobile App
Walmart has introduced Sparky, a smiley-faced generative AI-powered assistant capable of synthesizing reviews and offering mobile app users…
News June 10
Ebay Debuts Agentic AI to Further Personalize Customer Experience
Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken…
News May 12
Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers ‘Use AI to Buy’
Payment providers are banking on the fact that millions of people will soon rely on AI to find…
Features May 2
The Payment Shift Retailers Can’t Ignore: Cash, Cards…or Crypto?
In-store shopping is back, with physical retail on track to reach 80% of global retail sales this year.…
Executive Viewpoints May 2
Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience
The power of social media in ecommerce is palpable. Shares, recommendations and actual transactions on channels like Instagram…
Executive Viewpoints February 6
Resilience is Key as Payments Acceptance becomes Mission-Critical
Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by…
Executive Viewpoints January 15
Solid Holiday Sales Point to Increasing Consumer Confidence
[Editor’s Note: This story was updated on Jan. 6, 2025 to include sales figures from Salesforce.] The presents…
News January 6Top Stories
