5 Lessons from the Bob’s Stores Bankruptcy
New England clothing retailer Bob’s Stores is shutting its doors for good. The retailer filed for Chapter 11…
Executive Viewpoints August 2
Latest In: T. J. Maxx
To Earn Engagement, Retailers Must Tap into Customers’ Emotions
If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn…
Features March 7
Starbucks Joins Growing List of Companies Exiting Russia
In response to the ongoing conflict in Ukraine, Starbucks has announced that it will leave the Russian market…
News May 24
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Sell More, Retain Customers Longer, and Have Fun with Discovery Shopping
You know the feeling when you are in a store and see an amazing, exciting, perfect thing that…
Executive Viewpoints January 13Tuesday Morning Goes To Single-Channel Shopping
By Kim Zimmermann, Managing Editor If a retailer has a store that is struggling, they try to right…
Executive Viewpoints August 21Top Stories
