TurnTo Introduces Product Comparison Questions
Shoppers increasingly are using social tools and networks to help guide purchases. In response, many eTailers are incorporating…
News November 11
Latest In: Social Q&A
CoffeeForLess.com Boosts Conversions By 300% With Social Q&A
The Internet has enabled customers to gather product information quickly and easily. Whether through e-Commerce web sites, online…
News October 28Needle And TurnTo Partner To Speed Answers To Customer Questions
As part of a new partnership, Needle will now respond to customer questions through the Social Q&A platform…
News October 21
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Customer Feedback: Retailers’ Marketing BFF
Feedback from friends, family and trusted sources is invaluable to consumers. Especially when it comes to buying new…
Executive Viewpoints August 22Clarins Turns To Platform From TurnTo Networks To Facilitate Customer Interaction
Shoppers often seek advice from other users before they spend money on a new skin care treatment. In…
News August 2BabyAge.com Increases Conversions 614% With Social Q&A
User-generated content, such as ratings and reviews, allow consumers to share insights and opinions on products, brands and…
News November 19InkJet Superstore Accepts Customer Engagement Award
During the National Retail Federation conference, we honored InkJetSuperStore with a Customer Engagement Award for the Social Media…
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