Social And Mobile Come To The Forefront Of Customer Experience Management
Customers can formulate their purchasing decisions long before coming in direct contact with a brand by researching feedback…
Features March 5
Latest In: social media
QR Code Trends And Early Adopters
The convergence of social media and technology is changing how people shop and what they expect from retailers.…
News February 14Is Pinterest The Next Social Commerce Game Changer? [Infographic]
Click the image to view this infographic on Pinterest’s impact on social commerce.
Executive Viewpoints February 9Retailers: Are You Social-Business Ready?
Think about the last major purchase you made. How did you make the decision? Consumer Reports or reading…
Executive Viewpoints February 6InkJet Superstore Accepts Customer Engagement Award
During the National Retail Federation conference, we honored InkJetSuperStore with a Customer Engagement Award for the Social Media…
Executive Viewpoints February 1Kenneth Cole Rolls Out Optimized Catalogs To Boost Mobile And E-Commerce Purchases
Sales results from the 2011 holiday shopping season spotlight the continued growth of mobile and online shopping: Research…
News January 10Topsy Labs Provides In-Depth Look Into Social Sentiment
Retailers and analysts point to the benefits of interacting with shoppers via social networking sites. However, a key…
News January 92011 and 2012 Top Ten in Mobile (in 100 words or less)
In a season where every second tweet and Google+ post is a look back or forward at the…
News January 5Using Social Media To Make Shopping Decisions [Infographic]
Today’s shoppers are highly dependent on peer reviews. U.S. consumers are using social networking sites, both online and…
Executive Viewpoints January 3Top Stories
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