Embracing Community, Data and Failure: Top Trends and Takeaways from AWNY
What better place than a defunct mall to explore the future of retail and customer engagement? That’s exactly…
Features October 24
Latest In: Salesforce
AI-Generated Product Recommendations Power Amazon’s Fall Prime Event
Sales during Amazon’s Prime Big Deal Days, the now-annual fall member sale event, were significant but essentially flat…
News October 12
6 Logistics Metrics that Determine a Brand’s Holiday Success or StruggleÂ
With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational…
Executive Viewpoints October 6
Pinterest Debuts New Ad Formats and ‘Collages’ Feature for Users
Pinterest unveiled a suite of new features for its users as well as new advertising formats at its…
News September 14
Williams-Sonoma Deploys New Tech to Gain Single View of Customer Across Multiple Brands
Williams-Sonoma will deploy a suite of solutions from Salesforce to get a 360-degree view of its customers across…
News September 13
How Snipes’ Tech Base Enables it to Master AI and Manage ‘Black Friday Every Week’
European lifestyle brand Snipes kickstarted its U.S. debut in 2019 through the acquisition of KicksUSA, which gave the…
Features July 3
How Home Chef Harnessed AI for an 83% Click Rate Uplift — While Retaining the Human Touch
Alarmists concerned that generative AI will take over the world (or more importantly, their jobs) can take heart…
Features June 23
Combat Inflation’s Impact by Streamlining Conversational Commerce Channels
In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce…
Features May 8
The RealReal Upgrades Seller Experience in Bid to Bring in More Big-Ticket Items
As part of its ongoing effort to build a more efficient organization and reach profitability by early 2024,…
News March 31Top Stories
