Latest In: Salesforce

adobe analytics Al Williams Anthropologie apple pay Black Friday Brompton Coldwater Creek commerce cyber week Feedonomics Google Wallet instagram NRF PayPal Fastlane PDPs Saddleback Leather Salesforce tiktok Urban Outfitters

What Cyber Week 2025 Revealed — and How Merchants Should Prepare for 2026

Cyber Week 2025 didn’t feel frantic — it felt unusually focused. Shoppers arrived confident, prepared and clear about…

Executive Viewpoints December 9
chatgpt ChatGPT Instant Checkout Etsy Featured instacart Kroger PayPal Salesforce shopify sprouts farmers market Walmart

Instacart Launches ChatGPT Integration Encompassing In-App Checkout

Instacart has launched an app on ChatGPT offering end-to-end shopping, including the platform’s Instant Checkout feature, all within…

News December 8
Adobe bnpl Featured NRF placer.ai pwc Salesforce Target U.S. Census Bureau Walmart

Cyber Week Recap: Online Sales Climb 5%, In-Store Shopper Visits Increase 3%

While Black Friday was once known as the day for in-person shopping (complete with lining up at 4…

Features December 2
Salesforce Salesforce Shopping Index

Cyber Week Forecast: AI Agents will Account for 22% of Global Online Sales

Salesforce is predicting a record-breaking Cyber Week, with sales projected to reach $334 billion worldwide, up 6% year…

News November 20
challenger gray & christmas Deloitte NRF pwc Salesforce

Despite Economic Pressures, NRF Forecasts First Trillion-Dollar Holiday Season

The National Retail Federation (NRF) predicts that spending from Nov. 1 to Dec. 31 will increase by 3.7%…

News November 6
Adobe Amazon Amazon Prime Big Deal Days best buy bnpl Deloitte Featured pwc Salesforce Target Walmart

Adobe Forecasts Fall Prime Day Spend will Grow 6.2% to $9 Billion

Like its summer predecessor, the fall version of Prime Day — Prime Big Deals Days, taking place Oct.…

News October 6
Resale-as-a-Service (RAAS) Salesforce thredup

Resale Leader ThredUp Revamps Brand Identity, Adds AI-Powered Discovery Tools

ThredUp has debuted fresh branding and an array of new tools for buyers and sellers as the platform…

News September 22
Amazon chatgpt Deloitte Featured Gemini Google Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) Perplexity pwc resale Rufus Salesforce tariffs

Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner

Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting…

Features September 18
Amazon Prime Video CTV disney+ eMarketer JCPenney Magnite Mike Laband paramount QR Codes Salesforce shoppable ads Shopsense

Why Holiday Campaign Success Depends on Experience, Not Just Exposure

Holiday marketing has long been the season that can determine the success of a brand’s sales year. But…

Executive Viewpoints September 10
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank