#CCS23: Composable Commerce, ChatGPT and Data, Data, Data
The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s…
Features March 30
Latest In: Salesforce
For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite
Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the…
Features March 9
Holiday 2022 Recap: Promotions, BOPIS Drove Late-Season Engagement as Overall Growth Slowed
The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending…
Features January 13
Walmart Expands Reach of Third-Party Retail Services with Salesforce Integration
Walmart’s burgeoning slate of white-label retail tech will be made more widely available via a new partnership with…
News January 12
Casey’s Personalizes Experiences for Over 5.5 Million Loyalty Members
Casey’s General Stores has personalized the shopper journey for its more than 5.5 million rewards loyalty members via…
News December 15
Black Friday 2022: Sales Top $9 Billion as Retailers Combat Inflation
In a first indication of what to expect as we enter the heart of the 2022 holiday season,…
News November 28
Holiday Shopping 2022: How AI-Powered Guided Selling Creates Bespoke Customer Experiences
With the holiday season on the horizon, brands are looking to gain an advantage over industry competition. Considering…
Executive Viewpoints November 17
Brazil’s RaiaDrogasil Taps into Store WiFi to Personalize Promotional Offers
Latin America drugstore chain RaiaDrogasil is leveraging its in-store WiFi network to offer location-based marketing across 2,500 Brazilian…
News October 24
3 Expert Perspectives on Why Margin, Experience and Loyalty Will be Key to Winning Holiday 2022
Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad…
Features September 22Top Stories
