From Alexa to ChatGPT: The AI Shopping Race is Rewriting Retail Media
In the last few weeks, Amazon embedded an AI shopping assistant into its search bar, OpenAI launched product…
Executive Viewpoints May 26
Latest In: Rufus
Amazon Adds AI-Powered Q&A Feature at Key Point in Shopper Journey
Amazon, which is testing short-form AI-generated audio summaries on select product detail pages (PDPs), has added a feature…
News April 29
The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce
Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection…
Executive Viewpoints September 24
Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner
Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting…
Features September 18
From D2C to A2A: How Agentic Shopping is Rewriting Ecommerce Catalog Strategy
Imagine you’re searching for the best shoes for trail running in wet climates. Instead of starting on Google…
Executive Viewpoints September 9
Amazon Beefs up Lens Visual Search Tool with AI, Rufus
Amazon is taking its Lens visual search to the next level with the debut of Lens Live, which…
News September 3
Amazon is Moving Beyond its Own Walls Like Never Before…What Will it Mean for Retail?
The major tech platforms, Amazon included, are often referred to as “walled gardens” because they offer an immense…
Features September 23
Amazon Makes AI Shopping Assistant Rufus Available to All U.S. Shoppers as Prime Day Kicks Off
Amazon has made its generative AI-powered conversational shopping assistant Rufus available to all U.S. customers the day before…
News July 15
As Amazon Launches AI Shopping Assistant, Jassy Predicts AI will Drive ‘Tens of Billions’ in Revenue in Coming Years
Amazon has debuted Rufus, a new generative AI-powered conversational shopping experience, at the same time that it reported…
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