Latest In: Retail ThinkTank: Shopper Marketing & CX (2022)

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Exclusive Q&A: Fast Break for High-End Sneaker Marketplace The Edit LDN

Sneakers are designed for moving quickly, and the same could certainly be said of The Edit LDN, a…

Features October 24
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Branded podcasts are becoming an increasingly popular marketing vehicle for retailers.

The Rise of the Branded Podcast: How and Why Retailers are Creating Their Own Shows

Nearly 125 million Americans now listen to podcasts monthly, according to eMarketer. Perhaps more importantly, Insider Intelligence estimates…

Features October 11
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Google unveils new features to make shopping easier directly from search

Google Aims to Make Shopping Online More Natural, Visual

“Natural” was the word of the day at Google’s third annual SearchOn event, where the tech giant unveiled…

News September 29
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3 Expert Perspectives on Why Margin, Experience and Loyalty Will be Key to Winning Holiday 2022

Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad…

Features September 22
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Davines Boosts Conversion With Personalization-Powered Social Proof

Davines Boosts Conversion With Personalization-Powered Social Proof

Among the challenges faced by eco-friendly haircare brand Davines during the COVID-19 pandemic was a loss of word-of-mouth…

Features August 30
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BNPL was on a rocket ride the last two years, but now its caught in new crosscurrents.

BNPL: Multiple Growth Opportunities Despite Rumblings About Regulation

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in…

Features August 18
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5 Ways Retailers Can Tackle Wavering Customer Loyalty

New research from PwC has found that three in 10 customers are more likely to try a new…

Features August 15
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As Inflation Weakens Shopper Loyalty, Retailers Can Win Them Back With Data and Personalization

Inflation reached 9.1% in June 2022, according to the U.S. Bureau of Labor Statistics Consumer Price Index (CPI),…

Features August 3
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3 Ways augmented reality can improve CX

3 Immersive Customer Experiences Using Augmented Reality

When the mobile game “Pokémon GO” made a splash in 2016, global audiences got their first taste of…

Executive Viewpoints August 1
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